Privacy Policy

Your privacy is very important to us. This Privacy Policy clarifies how your personal data is processed from this website. Thus, we value transparency between our team and you, our user, strengthening our partnership and relationship of trust.  

In this sense, we would like to reassure you, as we are fully compliant with the General Data Protection Law of Brazil – LGPD (Law No. 13,709/2018), as you can see in the terms stipulated below.

Personal data collected

First of all, we would like to make it clear that we do not collect any personal data through this portal. However, if in the future it is necessary to collect personal data for the provision and continuity of our services, we will contact you to inform you of the update of this policy.

As there is no collection, consequently, there is also no sharing of data with third parties for commercial purposes.

The only time where there will be any processing of personal data will be in the case of identifying comments for blog posts. However, we clarify that this information will be kept only for the purpose of identifying the user, and is disclosed by the free and spontaneous will of the data subject. Still, its deletion will be entirely possible under the following terms.

In the event of logging in via other social networks, we would like to point out that we do not process any data from it. ATTENTION: we are not responsible for the data processing of the social networks that originated the login, since they have their own personal data processing policies (which, by the way, we recommend that you read).

Treatment

Only generic data is collected for the diagnosis of problems, preparation of statistical analyses, security and fight against fraud, in order to guarantee and improve the user experience. To this end, the data is fully anonymized, making it impossible to identify the holder.  

Sharing

We do not share personal data with third parties. There will only be data sharing for the resolution of technical problems or for statistical purposes. However, even so, the data will be anonymized, making it impossible to identify the holder.

Legal exception: for the procedures specified in Law No. 12,965/14 and Decree No. 8,771/16 (Civil Rights Framework for the Internet), users’ registration data may be provided to the competent authorities without a court order.

Storage and security

We use secure and renowned techniques and software to store all information that transits through the site.

Thus, we guarantee the use of technical and administrative measures capable of protecting personal data from unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or dissemination of your data.

Deletion of data

Your information will be kept while the contracted services are being performed (we keep only the data essential for its operationalization). It is important to remember that, at any time, you may be asked to permanently delete the personal data you have provided to us.

Even in the event of a request for deletion, some data will be kept in our system for the period defined in Brazilian law. We clarify that, even so, they will not be accessed or made available to third parties (except by court order), being kept in a secure system.

Contact

Any request, complaint or suggestion must be made by e-mail through the contact info@vncfx.net, and will be attended to in the shortest possible time. If it is not answered, please contact us through the other communication channels.